@ajo
Yes, unfortunately you lose any extras if you change tarif or leave the network.
You'll need to redeem your new extra now that came with the new tariff.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
