This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

5g coverage

Go to solution
Gavin89
Level 1: Joiner
  • 10 Posts
  • 4 Topics
  • 0 Solutions
Registered:

on ‎04-01-2022 23:08

on ‎04-01-2022 23:08

On coverage map it shows I can't get 5g yet my phone is showing 5g any ideas why

Message 1 of 3
663 Views
0 Kudos
1 ACCEPTED SOLUTION

Accepted Solutions

Go to solution
jonsie
Level 94: Supreme
  • 97420 Posts
  • 615 Topics
  • 7226 Solutions
Registered:

on ‎04-01-2022 23:12

on ‎04-01-2022 23:12

Possibly they have upgraded your mast and not updated the coverage checker

Official Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


View solution in original post

Message 2 of 3
660 Views
0 Kudos
2 REPLIES 2

Go to solution
jonsie
Level 94: Supreme
  • 97420 Posts
  • 615 Topics
  • 7226 Solutions
Registered:

on ‎04-01-2022 23:12

on ‎04-01-2022 23:12

Possibly they have upgraded your mast and not updated the coverage checker

Official Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


Message 2 of 3
661 Views
0 Kudos

Go to solution
Gavin89
Level 1: Joiner
  • 10 Posts
  • 4 Topics
  • 0 Solutions
Registered:

on ‎05-01-2022 13:55

on ‎05-01-2022 13:55

How can I find out if that's what's happened 

Message 3 of 3
635 Views
0 Kudos
Top Kudoed Authors
View All
Top