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5g coverage

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Gavin89
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on ‎04-01-2022 23:08

on ‎04-01-2022 23:08

On coverage map it shows I can't get 5g yet my phone is showing 5g any ideas why

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jonsie
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on ‎04-01-2022 23:12

on ‎04-01-2022 23:12

Possibly they have upgraded your mast and not updated the coverage checker

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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jonsie
Level 94: Supreme
  • 96020 Posts
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Registered:

on ‎04-01-2022 23:12

on ‎04-01-2022 23:12

Possibly they have upgraded your mast and not updated the coverage checker

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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Gavin89
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on ‎05-01-2022 13:55

on ‎05-01-2022 13:55

How can I find out if that's what's happened 

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