cancel
Showing results for 
Search instead for 
Did you mean: 

5G

Wes1
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:
If I get a new phone that is 5G, do I have to get a new sim and/or plan?
Message 1 of 7
1,525 Views
6 REPLIES 6

MI5
Level 94: Supreme
  • 151652 Posts
  • 649 Topics
  • 28840 Solutions
Registered:

@Wes1 

All O2 tariffs are 5g now.

You just need a 5g phone, a 5g SIM and be in an area where 5g is active. 

You can get a 5g SIM by calling customer service Guide: Coronavirus Community Help and Support or by going in any O2 store, if or when they are open in your area. 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 7
1,523 Views

Marjo
Former Staff
  • 7881 Posts
  • 468 Topics
  • 55 Solutions
Registered:

Hi @Wes1 ! slight_smile How are you getting on today? Did you pick a new 5G phone out yet? Any further questions we could help with please do let us know. slight_smile

Message 3 of 7
1,484 Views

Wes1
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:
Hi Marjo

I’m doing well, thank you for asking. How are you?
Yes, I have ordered a new iPhone that will be arriving next week. I’ll be upgrading to a 5g sim soon. Are there any sim only offers that I should be aware of?
Thanks
Message 4 of 7
1,473 Views

MI5
Level 94: Supreme
  • 151652 Posts
  • 649 Topics
  • 28840 Solutions
Registered:

All here @Wes1 

https://www.o2.co.uk/shop/sim-cards/sim-only-deals#deviceType=phone&contractLength=P12M

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 5 of 7
1,471 Views

Marjo
Former Staff
  • 7881 Posts
  • 468 Topics
  • 55 Solutions
Registered:

Thanks for the update! Hope you like your phone when it arrives @Wes1 slight_smile

Message 6 of 7
1,461 Views

jonsie
Level 94: Supreme
  • 95547 Posts
  • 612 Topics
  • 7137 Solutions
Registered:

There is a nice sim only offer of 150GB for twenty pounds including 12 months Disney+

Ends 2nd December

Message 7 of 7
1,456 Views