cancel
Showing results for 
Search instead for 
Did you mean: 

5G sim 1 not provisioned

OfficiallyCody
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:
I have recently upgraded to the Samasung S20+ and it says sim 1 not provisioned, I have looked at community posts that have had the same issues and that have been solved and tried what it says on them, no matter what I do it doesn't work, getting frustrated with it now, if anyone can help it would be much appreciated.
Message 1 of 9
931 Views
8 REPLIES 8

MI5
Level 94: Supreme
  • 144988 Posts
  • 635 Topics
  • 27815 Solutions
Registered:

@OfficiallyCody 

Use your old sim until things settle down.

https://www.o2.co.uk/help/phones-sims-and-devices/activating-your-sim

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 9
928 Views

OfficiallyCody
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:
Do you think its because of this virus?
Message 3 of 9
925 Views

jonsie
  • 93253 Posts
  • 609 Topics
  • 6984 Solutions
Registered:

Bambino
Level 84: Resplendent
  • 23205 Posts
  • 1029 Topics
  • 3690 Solutions
Registered:

@OfficiallyCody wrote:
Do you think its because of this virus?

Are you serious?

 

I DO NOT WORK FOR O2



Funniest-Thread-2
Message 5 of 9
920 Views

Cleoriff
Level 94: Supreme
  • 123367 Posts
  • 826 Topics
  • 7475 Solutions
Registered:

@Bambino wrote:

@OfficiallyCody wrote:
Do you think its because of this virus?

Are you serious?

 


I really hope not!

Veritas Numquam Perit

Girl in a jacket
Message 6 of 9
912 Views

pgn
Level 75: Digital Don
  • 36443 Posts
  • 235 Topics
  • 1621 Solutions
Registered:
"until things settle down", yes definitely the virus there.
Message 7 of 9
891 Views

madasaf1sh
Level 76: Forum Legend
  • 10283 Posts
  • 56 Topics
  • 3023 Solutions
Registered:
Have you done a sims swap? As if not the sim you have recieved may be a blank sim card..
- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK
Message 8 of 9
844 Views

MI5
Level 94: Supreme
  • 144988 Posts
  • 635 Topics
  • 27815 Solutions
Registered:

@madasaf1sh wrote:
Have you done a sims swap? As if not the sim you have recieved may be a blank sim card..

As above. 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 9 of 9
843 Views