5G/question

[seewhatyoucando]

Hi all! I’ve joined o2 as 4G has improved along with 5G going live at ‘home’, it’s been along time coming lol (geographical location from the nearest 4 network shared base station site dictates most the networks aren’t good indoors)

So I’ve took a o2 refresh plan with a handset I’m giving to a elderly relative (as it was £50 cheaper on o2 than sim free) I have a sim free Mix 3 5G that I will be using. I’ll be popping outside later to see if I can connect to the 5G, doubtful I will even get it at the window due to geography.

o2 contract handsets are still unlocked yes? (it’s not a Apple device)


So there is some contradictory webpages, one says I must have VoLTE & Wi-fi Calling on to use 5G, the other implies this is optional...


Can anyone clarify ?


Thanks

[Bambino]

@seewhatyoucando All phones from O2 have been unlocked since June 2018. To access 5G you need to be in an area where the service has been rolled out, and have a 5G sim in your 5G capable phone.

[seewhatyoucando]

Thanks bambino think o2 need to update all their 5G web pages, conflicting info

[seewhatyoucando]

Meant to add are all sims 5G capable issued now from late last year ?

[Bambino]

@seewhatyoucando All new sims will be 5g capable

[Cleoriff]

All sims issued now are 5G capable @seewhatyoucando 

[seewhatyoucando]

Thanks y’all

[seewhatyoucando]

Ok I have ‘prefer 5G’ selected in network options but can’t anywhere on the whole area map even on manual searching get 5G.. does o2 need to do a account update on their end for a 5G handset ?

[seewhatyoucando]

^ @Cleoriff

@Bambino


Thanks

[Bambino]

@seewhatyoucando 5G hasn't been rolled out everywhere. It may not be in your area. It may be years before it is, depending on where you are. There are places in the UK that don't have 4G yet.