4g abroad

AndrewB · ‎31-03-2022

My iPhone 13 pro is telling me to switch on data Roaming but it is already on.

it can’t find 4G because of this

Cleoriff · ‎31-03-2022

Not sure where you have travelled to @AndrewB but not everywhere has 4G. If the phone is working ok with 3G then leave it as it is. You could check your network settings though and see if you can get 4G.

Veritas Numquam Perit

MI5 · ‎31-03-2022

@AndrewB

Some things to try:
Manually search for another network
Reboot the phone
If you have an iPhone change your data APN to "mobile.o2.co.uk"
If still not working then contact O2 to remove the Roaming bar on your account.
If you message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG) , they should be able to help you with this.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

RafaC · ‎01-04-2022

Hey @AndrewB were you able to sort this one out?

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