4G

Scuta · ‎02-09-2020

I have 2 phones both iphone 11s both on same xontract. One allows me to select activate 4 G calls and the other instructs me to speak to o2 who are not available to answer questions. Any suggestions?

Cleoriff · ‎02-09-2020

@Scuta

O2 are availabe, you just have to persevere. All numbers are in this guide Guide: Coronavirus Community Help and Support

It sounds as if you may need a new sim for the phone which isn't working properly.

Veritas Numquam Perit

MI5 · ‎02-09-2020

@Scuta

You need to have wifi and 4g calling enabling on the account.

Only customer service can do that for you.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Marjo · ‎03-09-2020

Hi @Scuta , how are you doing today? I would be great to hear if you've made any progress with the 4G calling issue.

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