4G

[Scuta]

I have 2 phones both iphone 11s  both on same xontract.  One allows me to select activate 4 G calls and the other instructs me to speak to o2 who are not available to answer questions.  Any suggestions?

[Cleoriff]

@Scuta 

O2 are availabe, you just have to persevere. All numbers are in this guide Guide: Coronavirus Community Help and Support 

It sounds as if you may need a new sim for the phone which isn't working properly.

[MI5]

@Scuta 

You need to have wifi and 4g calling enabling on the account.

Only customer service can do that for you.

[Marjo]

Hi @Scuta , how are you doing today? I would be great to hear if you've made any progress with the 4G calling issue.