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4G calls turned off

Danm27
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on ‎25-04-2020 16:33

on ‎25-04-2020 16:33

Had a pop up message on my phone from 02 saying 4G phone calls have been turned off on this phone by 02
Anyone had this??
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MI5
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on ‎25-04-2020 16:41

on ‎25-04-2020 16:41

@Danm27 

Usually means they are working on a mast in your area. 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Bambino
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on ‎25-04-2020 16:41

on ‎25-04-2020 16:41

@Danm27 Have you checked to see if there is a mast issue in your area? https://status.o2.co.uk/

I DO NOT WORK FOR O2



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MI5
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on ‎25-04-2020 16:42

on ‎25-04-2020 16:42

https://status.o2.co.uk/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Danm27
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on ‎25-04-2020 16:50

on ‎25-04-2020 16:50

All ok
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Danm27
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on ‎25-04-2020 16:50

on ‎25-04-2020 16:50

All ok phone settings all on too
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MI5
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on ‎25-04-2020 17:25

on ‎25-04-2020 17:25

@Danm27 

Just a glitch then.

Ignore it. 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Colinm
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on ‎23-08-2020 12:20

on ‎23-08-2020 12:20

Also had same message. If they're working on a nearby mast why not say so?

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MI5
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on ‎23-08-2020 12:44

on ‎23-08-2020 12:44

Generic message.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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ElvisInChertsey
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on ‎29-04-2021 10:08

on ‎29-04-2021 10:08

I have been getting the same texts. No mast issues n the area.
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