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3G to 4g

Anonymous
Not applicable
Hi on my rolling contract I've got a 3G sim can I change it to a 4g sim and keep the tariff that I'm on
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MI5
Level 94: Supreme
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@Anonymous wrote:
Can I pop into O2 shop with my phone

Yes, any O2 store can do it for you and no need to have a 4G phone if you are just getting ready for the future as you can still use 3G on a 4G sim card.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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Message 9 of 18
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MI5
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Yes, you can get a 4G sim but unless you have been upgraded to a 4G tariff you won't get 4G. I think most are 4G tariffs now though so you should be OK, otherwise your tariff won't change.
If you need advice on getting a new sim or the swap process, just ask.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 18
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viridis
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Yes but unless your data allowance is for 4g you will still only recieve 3g.
You will have to get a new sim card and perform a sim swap at o2.Co.UK/swapmysim
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viridis
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Tardis
Message 4 of 18
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MI5
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lol
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 5 of 18
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Anonymous
Not applicable
Can I pop into O2 shop with my phone
Message 6 of 18
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Anonymous
Not applicable
Yes.

I assume your phone is 4g compatible too.
Message 7 of 18
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Anonymous
Not applicable
iPhone 6
Message 8 of 18
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MI5
Level 94: Supreme
  • 144548 Posts
  • 634 Topics
  • 27716 Solutions
Registered:

@Anonymous wrote:
Can I pop into O2 shop with my phone

Yes, any O2 store can do it for you and no need to have a 4G phone if you are just getting ready for the future as you can still use 3G on a 4G sim card.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 9 of 18
1,894 Views

MI5
Level 94: Supreme
  • 144548 Posts
  • 634 Topics
  • 27716 Solutions
Registered:

@Anonymous wrote:
iPhone 6

No problem at all then..... slight_smile

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 10 of 18
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