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on 08-09-2022 22:04
I brought a New S22 2 months ago.
Few weeks after i did the order i got a message about the voucher, I did everything it said.
I did the Confirmation i still have not been given my voucher.
I Spoke to O2 and they said i need to keep the contract and pay the first 2 months of the contract. Which i have done. Yet I've still not been sent it. Can someone please look into this Technical fault.
I Meet all the Requirements and i read over the Terms and Conditions many times
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on 08-09-2022 22:17
202 from your phone then.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 08-09-2022 22:10
"You've already claimed your digital gift card, so you don't need to do anything.
Just a reminder, you'll get an email from o2@purecard.com with instructions on how to register your digital gift card 90 days" This was 19th July. is it normal to take almost 8 weeks to send them out ?
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on 08-09-2022 22:12
On my email it says the Gift Card would expire if not done by 18/08/22.
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on 08-09-2022 22:13
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on 08-09-2022 22:13
If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 08-09-2022 22:14
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on 08-09-2022 22:14
I don't use social media.
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on 08-09-2022 22:17
202 from your phone then.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 02-10-2022 13:56
Still not had my voucher
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on 02-10-2022 13:57
I have had no service on my phone since the day they sent me my phone and contact.
i cant ring out, No data ect.
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on 03-10-2022 11:30
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on 03-10-2022 11:30
Same for me. I think this is going to go to the full 90 days before actually arriving. My 90 days should be in the next 2-3 weeks, so fingers crossed for it
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on 19-10-2022 21:19
Any luck with this yet @antonyr123 ?
I've worked out my 90 days should be on Saturday, so got my fingers crossed for it

