cancel
Showing results for 
Search instead for 
Did you mean: 

£30 off new handset offer finished?

Anonymous
Not applicable

Hi there

 

Had almost completed purchasing a new phone yesterday, using the discount code for the £30 off headset price. I'm certain the terms & conditions of the offer said it was valid this weekend however, today, while trying to go through with the purchase, I can't see any link to the code.

 

Is the offer done? Have I missed it?

 

Thanks.

Message 1 of 13
2,288 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 144860 Posts
  • 634 Topics
  • 27775 Solutions
Registered:
I also managed to find the original T&C's when offer was launched which have since been updated with the end date.
https://www.o2.co.uk/termsandconditions/rewards/up-to-ps30-off-the-upfront-cost-when-purchasing-a-ne...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

Message 10 of 13
2,066 Views
12 REPLIES 12

MI5
Level 94: Supreme
  • 144860 Posts
  • 634 Topics
  • 27775 Solutions
Registered:
Which offer is this specifically?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 13
2,137 Views

MI5
Level 94: Supreme
  • 144860 Posts
  • 634 Topics
  • 27775 Solutions
Registered:

Just found these T&C’s which say valid until end of 4th Feb so should still be valid.
https://www.o2.co.uk/shop

 

Voucher is valid until 04th February 2018 ("Expiry Date") after which it will expire. Invalid, duplicate or expired vouchers will not be accepted.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 3 of 13
2,135 Views

MI5
Level 94: Supreme
  • 144860 Posts
  • 634 Topics
  • 27775 Solutions
Registered:
If you are having problems redeeming the voucher give customer service a call
http://www.o2.co.uk/contactus
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 4 of 13
2,128 Views

Anonymous
Not applicable

Thank you very much, I'll do this today.

Message 5 of 13
2,123 Views

Anonymous
Not applicable
Could you link me to where you see this info? Can't see it on o2.co.uk/shop. Thanks.
Message 6 of 13
2,114 Views

MI5
Level 94: Supreme
  • 144860 Posts
  • 634 Topics
  • 27775 Solutions
Registered:
It pops up as an orange banner at the top of the page so I can’t get a link unfortunately.
If you clear your cookies it might pop up again for you.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 7 of 13
2,112 Views

pgn
Level 75: Digital Don
  • 36392 Posts
  • 233 Topics
  • 1612 Solutions
Registered:

Caught the terms and conditions link here:

 

20**Personal info** 15_38_20-O2 _ Shop _ Latest Pay & Go, Pay Monthly and Sim Only Deals.png

20**Personal info** 15_40_05-O2 _ Shop _ Latest Pay & Go, Pay Monthly and Sim Only Deals.png

Message 8 of 13
2,072 Views

MI5
Level 94: Supreme
  • 144860 Posts
  • 634 Topics
  • 27775 Solutions
Registered:

Hopefully @Anonymous has called cs by now and got sorted?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 9 of 13
2,069 Views

MI5
Level 94: Supreme
  • 144860 Posts
  • 634 Topics
  • 27775 Solutions
Registered:
I also managed to find the original T&C's when offer was launched which have since been updated with the end date.
https://www.o2.co.uk/termsandconditions/rewards/up-to-ps30-off-the-upfront-cost-when-purchasing-a-ne...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 10 of 13
2,067 Views