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£30 off new handset offer finished?

Anonymous
Not applicable

Hi there

 

Had almost completed purchasing a new phone yesterday, using the discount code for the £30 off headset price. I'm certain the terms & conditions of the offer said it was valid this weekend however, today, while trying to go through with the purchase, I can't see any link to the code.

 

Is the offer done? Have I missed it?

 

Thanks.

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MI5
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I also managed to find the original T&C's when offer was launched which have since been updated with the end date.
https://www.o2.co.uk/termsandconditions/rewards/up-to-ps30-off-the-upfront-cost-when-purchasing-a-ne...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
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Which offer is this specifically?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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MI5
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Just found these T&C’s which say valid until end of 4th Feb so should still be valid.
https://www.o2.co.uk/shop

 

Voucher is valid until 04th February 2018 ("Expiry Date") after which it will expire. Invalid, duplicate or expired vouchers will not be accepted.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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MI5
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If you are having problems redeeming the voucher give customer service a call
http://www.o2.co.uk/contactus
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
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Thank you very much, I'll do this today.

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Anonymous
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Could you link me to where you see this info? Can't see it on o2.co.uk/shop. Thanks.
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MI5
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It pops up as an orange banner at the top of the page so I can’t get a link unfortunately.
If you clear your cookies it might pop up again for you.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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pgn
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Caught the terms and conditions link here:

 

20**Personal info** 15_38_20-O2 _ Shop _ Latest Pay & Go, Pay Monthly and Sim Only Deals.png

20**Personal info** 15_40_05-O2 _ Shop _ Latest Pay & Go, Pay Monthly and Sim Only Deals.png

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MI5
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Hopefully @Anonymous has called cs by now and got sorted?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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MI5
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I also managed to find the original T&C's when offer was launched which have since been updated with the end date.
https://www.o2.co.uk/termsandconditions/rewards/up-to-ps30-off-the-upfront-cost-when-purchasing-a-ne...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 10 of 13
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