on 07-07-2020 13:09
Help appreciated:
I have been charged £2.45 for a "£3 Airtime Discount". Anyone know what this is?
Thanks.
Perry
Solved! Go to Solution.
on 15-07-2020 17:11
on 15-07-2020 17:11
It means you were previously on a discounted tariff which has now ended so you are being charged the full tariff rate.
You should login to your MyO2 and upgrade to a new sim only tariff and you'll likely get more allowances for less money.
on 07-07-2020 13:24
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here
on 15-07-2020 16:53
on 15-07-2020 16:53
Thanks gmarkj.
No, "-" in front - definitely a charge rather than a discount. Puzzling....
on 15-07-2020 17:11
on 15-07-2020 17:11
It means you were previously on a discounted tariff which has now ended so you are being charged the full tariff rate.
You should login to your MyO2 and upgrade to a new sim only tariff and you'll likely get more allowances for less money.
on 15-07-2020 17:30
on 15-07-2020 17:30
on 15-07-2020 17:43
on 15-07-2020 17:43
on 16-07-2020 10:22
on 16-07-2020 10:22
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here