£20 for 20gb what’s the catch?

[Anonymous]

Signed up today for £20 for 20gb pm/12months , which includes free minutes and texts, billing came through this evening @£33 per month.....unable to get an answer as to why....Can anyone shed any light. Thanks!

[Cleoriff]

---

@Anonymous wrote:

Thanks lovemyphone, I can only guess the deal only being signed this morning the billing info needs updating. Appreciate the insight, being new to o2 was not familiar on how the info was viewed. 👍

---

@Anonymousfor future reference on viewing your bill take a look at this https://community.o2.co.uk/t5/Pay-Monthly-Pay-and-Go/How-do-I-get-to-the-Download-Bill-page/ba-p/1014096

[MI5]

Just give it a couple of days for the bolt on to appear in your MyO2 https://community.o2.co.uk/t5/Pay-Monthly-Pay-and-Go/Where-is-my-discount/bc-p/1075494

[Anonymous]

Good to know Cleoriff 👍 thanks.

[Cleoriff]

No problem and welcome to the forum @Anonymous

[jonsie]

Yes welcome @Anonymous 😀🎅

[Anonymous]

Thanks to everyone for taking time with comments and advice.👏
Question resolved....o2 obviously got a little excited having me as a customer, billing had not been setup for the discount. The £20 pm will now kick in on month 2...for 12 months. 👍

Thanks again....keep well, and speak soon! ☺️

[jonsie]

Happy to help @Anonymous 😀🎅

[MI5]

Glad it's resolved for you

[Anonymous]

Good to hear