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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 248199 Views
  • 2 replies
  • 2 kudos

Resolved! lost promo data

I upgraded to the Iphone 8 plus on Friday in an o2 store on to a 10gb tarrif and there was a promotional 10gb which I got as an exisiting customer. I have ported a number across which went thought today and I have lost the promotional 10gb even thoug...

Anonymous by • Not applicable
  • 1305 Views
  • 6 replies
  • 0 kudos

Resolved! Sim-only 12 month tariff is not showing discount on My O2?

I reached the end of my contract. The device was paid off andI was paying £21.00 for the airtime plan so I opted to go with a new 12 month sim only deal and keep my curretn handset. I chose the £26.00 tariff for 6GB of data per month, which is on spe...

Anonymous by • Not applicable
  • 1317 Views
  • 2 replies
  • 0 kudos

Resolved! Call history

Hi There Where i can dowland my old bill and call history??Thanks

Anonymous by • Not applicable
  • 3160 Views
  • 2 replies
  • 0 kudos

o2 booster box installation

So I've had on going issues with signal for over 5 months . I've been back on live chat today and I've been told to phone back tomorrow to arrange an installation of a network box. Does anyone have any idea what this is?

Anonymous by • Not applicable
  • 1447 Views
  • 4 replies
  • 0 kudos

returned DD but bill paid?

So today my online banking shows my direct debit was taken and then returned to me, despite having enough in my account to cover it. I've checked with the online guru which confirmed that the bill had been paid and I am in no outsanding balance. Has ...

jasmine06 by • Level 1: Joiner
  • 5951 Views
  • 6 replies
  • 0 kudos

Resolved! Y

Hello.24/9/17 O2 take me £25 for device plan but i cancel tge peyment why i dont take the money back?

Arsin by • Level 1: Joiner
  • 929 Views
  • 2 replies
  • 0 kudos

Resolved! top up

I'm trying to top up my mobile online and the system says that my number is wrong. I tried many times using different formats buy I couldn't top up my mobile.

Anonymous by • Not applicable
  • 992 Views
  • 3 replies
  • 0 kudos

Resolved! Unlock Code

I was told 7 days ago that I would be ent an unlock code via email for my Samsung Galaxy S7 phone number **personal info**, and still have now received it, you took the Imei?? code which is **Personal info**, I spoke to one of your people online and ...

Anonymous by • Not applicable
  • 1084 Views
  • 3 replies
  • 0 kudos

Resolved! Hotspot

Hi If I am using data through my mobile phone in Europe (my daily flat fee £1.99), could I use it as a hotspot for wifii on my laptop?If so how do I do it?Hope I explained properly... Thank you

Anonymous by • Not applicable
  • 1533 Views
  • 3 replies
  • 0 kudos

Resolved! Things I have bought

Why am I charged £4.99 per day when abroad now that charges are the same in europe

Anonymous by • Not applicable
  • 1048 Views
  • 3 replies
  • 0 kudos
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