on 17-09-2019 10:37
I recently noticed that my monthly standard bill had increased so I wanted to find out why.
From the bill I have been charged for 2 calls to the above numbers so I tried to check these out to see who they were.
The facility on the My O2 page didnt recognise these numbers despite them printed on my bill so I put them into Google which came back as both numbers from China.
I have never called or spoken to anybody in China to my knowledge so is there any further way I can investigate these 2 numbers to see whether it is something I have un-intentionally done or if someone else has hacked my number and bouncing off it?
on 17-09-2019 11:00
@Trevster65 They are UK mobile numbers.
Call customer services and they will explain why charges may be relevant.
on 17-09-2019 11:22
on 17-09-2019 11:22
I can see why @Trevster65 thought it was China
https://whocalled.cn/07585904595
I have had a few calls recently which look like mobile numbers and when you ring back it tells you the number is not recognised,.....
Veritas Numquam Perit
on 17-09-2019 12:12
on 17-09-2019 12:12
on 17-09-2019 12:39
on 17-09-2019 12:39
@MI5 wrote:
Number spoofing is always a possibility these days.
The solution is never to call back any numbers that you don't recognise.
If it's important, they will call again.
Yes I did think of that after I rang back. I thought 'whoops you may have been charged for that you fool' .
Luckily I wasn't. I only phoned back as I was expecting a call from a tradesman.
Veritas Numquam Perit
on 17-09-2019 13:41
Thank you very much @Trevster65
for reporting these numbers for the benefit of the o2 community.
Well done for checking out too.
Good advices from members re calling C.Services and enquiring.
on 18-09-2019 17:28
on 18-09-2019 17:28
Let us know how you get on when you speak to customer services @Trevster65 and if there is anything further we can do to help.
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