This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

0345 Numbers

Go to solution
Anonymous
Not applicable

on ‎17-01-2013 10:17

on ‎17-01-2013 10:17

Hi

 

New to the board so if this has been ansewered by 02 apologies. The question is; do the 0345 numbers count as part of your free call allownace or are they charged separately?

 

Cheers

Message 1 of 12
194,145 Views
0 Kudos
11 REPLIES 11

Go to solution
jonsie
Level 94: Supreme
In response to MI5
  • 95908 Posts
  • 612 Topics
  • 7141 Solutions
Registered:

on ‎16-04-2014 10:19

on ‎16-04-2014 10:19

Yes quite right and customer service were technically correct saying that they aren't free.

http://www.area-codes.org.uk/0345-numbers.php

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


Message 11 of 12
6,158 Views
0 Kudos

Go to solution
MI5
Level 94: Supreme
In response to jonsie
  • 151925 Posts
  • 650 Topics
  • 28861 Solutions
Registered:

on ‎16-04-2014 10:22

on ‎16-04-2014 10:22

True jonsie, as I mentioned previously.....
The confusion comes from the term "free".
They are not "free of charge" but are included with your "free inclusive minutes".....
A small but important distinction.......
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 12 of 12
6,154 Views
0 Kudos
Related Content
Top Kudoed Authors
View All
Top