My monthly allowances reset on the 1st of every month and on the 28th I received a text message from 02 that I had used 80% of my data allowance (800mb of 1gb). I have no problem with this as I was aware that I used a lot of data at the start of the month. However, the following day (29th) I received a further text from 02 saying that I had used all of my data despite using my phone probably less than I had on most other days. I rang 02 and the woman suggested that this was probably due to me using social media (loaded Facebook and twitter possibly 3 times) which apparently has the potential to use 200mb... A nieve if not stupid response from an 02 employee.
Anybody have any suggestions, advice or help???
