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02 order and delivery updates

Bianca94
Level 1: Joiner
  • 6 Posts
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Hello all, is anyone experiencing any issues with there order being delivered and still in processing mines been processing since 18th August I’ve still not received it and 02 have escalated it to the 02 team a few times and one said that they’re 02 warehouses have been upgraded some orders are delayed all I’m getting each day is a text after 2pm saying this and nothing else further : O2: Your recent order has taken us a little longer to process, sorry about that. Your order should be with you tomorrow. Our carrier will text you with updates. Thanks.

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MI5
Level 94: Supreme
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@Bianca94 

Yes, known issue https://community.o2.co.uk/t5/Pay-Monthly/When-am-I-going-to-receive-my-Pixel-9-Pro-XL/m-p/1741766#M...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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