Data allowances

[Tottenham3]

O2 has sent me text messages and now emails stating 80% of my data allowances have been used. I’ve checked my allowances on the O2 app, and there appears to be a great deal more than 20% of my data allowances remaining. Why am I getting these texts and emails from O2?

[MI5]

@Tottenham3 

This is a customer to customer community, not O2, so we cannot access your account, sorry.

You need to contact O2.

Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (X)  (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202 (contract) 4445 or 0344 8090222 (PAYG)

[jonsie · Accepted solution]

Data allowances aren't real time in My O2 and may show different in the app until it updates