02 contract due to end

[Anonymous]

My contract with 02 is due to finish on the 20th July, 2013. I don't want to renew it. What is the procedure?

[Anonymous · Accepted solution]

Hi you need to give them 30 days notice so a phone call to customer services is fine if you want to keep yur number you will need to ask for a pac code so give them a call around the 20th of June

[perksie]

You only need to ring and give 30 days notice prior to the end date.

If you want to use the number elsewhere you need to ask for a PAC which is valid for 30 days.

If you do nothing it will become a 30 day rolling contract.