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Joshua Tree I have just been told as from 27th of june o2 are unable to unlock iphones , to try in seven days?" Do you have a live problem with unlocking?
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Probably not - was this live chat by any chance?
Unless of course there is a computer issue at the moment?
Unless of course there is a computer issue at the moment?
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Of course it was 
Send the form as linked to here http://community.o2.co.uk/t5/Other-Products-Services/Unlocking-an-O2-phone-to-use-a-different-SIM-ca...
or do it through your MYO2 if it's the phone you are currently using http://www.o2.co.uk/myo2
Send the form as linked to here http://community.o2.co.uk/t5/Other-Products-Services/Unlocking-an-O2-phone-to-use-a-different-SIM-ca...
or do it through your MYO2 if it's the phone you are currently using http://www.o2.co.uk/myo2
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It appears live chat can't even get that right.....
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and you're surprised ?
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@MI5 wrote:
and you're surprised ?
Nah....not really...
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If this isn't a computer issue, which I highly doubt that it is, I find it unfathomable that Live Chat would tell that to a customer. If what they told the OP is incorrect, then something is seriously wrong with O2's customer service if they are allowing Live Chat to give out that kind of information.
@Anonymous Will you please come back and let us know if the links that @MI5 provided you with helped?
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Probably off on their jollies for a week. You could fill a book with the misinformation coming from them! Probably much thicker than their type written auto notes taken from the idiots guide to O2....
