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on 30-06-2016 09:11
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on 30-06-2016 09:11
I have just been told this " 02 cannot unlock iphones as from 27th June , try in seven days time ?"
is this correct?
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on 30-06-2016 17:24
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on 30-06-2016 09:12
Unless of course there is a computer issue at the moment?
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on 30-06-2016 09:16
live chat
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on 30-06-2016 09:20
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on 30-06-2016 09:20
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Send the form as linked to here http://community.o2.co.uk/t5/Other-Products-Services/Unlocking-an-O2-phone-to-use-a-different-SIM-ca...
or do it through your MYO2 if it's the phone you are currently using http://www.o2.co.uk/myo2
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on 30-06-2016 09:22
Thank you for replying i t will try above
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on 30-06-2016 09:47
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on 30-06-2016 09:47
It appears live chat can't even get that right.....
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on 30-06-2016 09:48
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on 30-06-2016 09:48
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 30-06-2016 09:52
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on 30-06-2016 09:52
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30-06-2016 10:16 - edited 30-06-2016 10:21
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30-06-2016 10:16 - edited 30-06-2016 10:21
If this isn't a computer issue, which I highly doubt that it is, I find it unfathomable that Live Chat would tell that to a customer. If what they told the OP is incorrect, then something is seriously wrong with O2's customer service if they are allowing Live Chat to give out that kind of information.
@Anonymous Will you please come back and let us know if the links that @MI5 provided you with helped?
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on 30-06-2016 10:19
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on 30-06-2016 10:19
Probably off on their jollies for a week. You could fill a book with the misinformation coming from them! Probably much thicker than their type written auto notes taken from the idiots guide to O2....
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