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If you are disputing any charges you need to call customer service @Derya
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Are you saying you added the International Bolt on in order to call Turkey from the UK?
https://www.o2.co.uk/help/pay-monthly/calling-abroad-from-the-uk
If you check here
https://www.o2.co.uk/shop/international/the-international-bolt-on
You will see, with this bolt on it will cost
3p per min to call a Landline in Turkey, 14p to call a mobile.
If you have any queries, then do as said above and contact customer services
Best of luck and welcome to the forum 
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Good morning @Derya, and welcome to the community 
I hope the advice above helps you find out more about this, but if you have any other questions please do let us know 
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
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