Welcome to the O2 Community

Has your question already been answered? See the community FAQ's
Level 1: Joiner
Posts: 1
Registered: ‎09-10-2018
Accepted Solution

top up


If I top up with 10 puonds my card, than will I get automatically 2 GB data amount, or shall I do anything else for that?

Posts: 92,943
Topics: 751
Registered: ‎14-01-2013

Re: top up

[ Edited ]

Hi @Zsolt

These are the new PAYG tariff terms and conditions as from October 1st 2018


With regards data, it is tariff dependent ie

For those tariffs that do not offer an Inclusive Monthly Allowance (e.g. the Classic Pay As You Go tariff) data used is calculated when you’ve used 20MB or when a data session ends, whichever happens first

So this all depends on what PAYG tariff you are on..

*The Game Is On*

Posts: 108,811
Topics: 561
Solutions: 14,407
Registered: ‎04-04-2012

Re: top up

It depends which tariff you are on.
If not on the £10 / 2Gb big bundle, you need to go into your MyO2 to change it.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Former Staff
Posts: 5,427
Registered: ‎18-04-2018

Re: top up

Hi @Zsolt, and Welcome


Did the info @Cleoriff and @MI5 shared above help you understand how top-up works better? Please let us know if there's anything else the Community could help with!

Access for You: Registration - Find out how to register for our Access for You service.
Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
Welcome to O2! - New to O2? Find out all you need to know to get started!

If you'd like to take part, why not register? Smiley Happy