Welcome to the O2 Community

Has your question already been answered? See the community FAQ's
Reply
Highlighted
Level 1: Joiner
Posts: 1
Registered: ‎09-10-2018
Accepted Solution

top up

Hi!

If I top up with 10 puonds my card, than will I get automatically 2 GB data amount, or shall I do anything else for that?

Posts: 71,606
Topics: 677
Registered: ‎14-01-2013

Re: top up

[ Edited ]

Hi @Zsolt

These are the new PAYG tariff terms and conditions as from October 1st 2018

https://www.o2.co.uk/termsandconditions/mobile/our-pay-as-you-go-tariff-terms#general

With regards data, it is tariff dependent ie

For those tariffs that do not offer an Inclusive Monthly Allowance (e.g. the Classic Pay As You Go tariff) data used is calculated when you’ve used 20MB or when a data session ends, whichever happens first

So this all depends on what PAYG tariff you are on..

*The Game Is On*


Posts: 87,596
Topics: 530
Solutions: 11,157
Registered: ‎04-04-2012

Re: top up

It depends which tariff you are on.
If not on the £10 / 2Gb big bundle, you need to go into your MyO2 to change it.
http://www.o2.co.uk/myo2
https://www.o2.co.uk/shop/sim-cards/pay-as-you-go
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Community Manager
Posts: 5,031
Registered: ‎18-04-2018

Re: top up

Hi @Zsolt, and Welcome

 

Did the info @Cleoriff and @MI5 shared above help you understand how top-up works better? Please let us know if there's anything else the Community could help with!

Access for You: Registration - Find out how to register for our Access for You service.
iPhone 11 megathread! - Find out the latest info on the i Phone 11!
Priority gig tickets calendar - Check out the latest tickets available on Priority!
Welcome to O2! - New to O2? Find out all you need to know to get started!


If you'd like to take part, why not register? Smiley Happy
signature