custom-community-header-logo.text

hb4 · ‎15-04-2022

i just topped up today and i’ve been using my 4g not a lot, but then i got a grey tab saying i’ve used all my spending cap today, i haven’t seen this before but it won’t let me turn it off

MI5 · ‎15-04-2022

@hb4

There are no spend caps on PAYG so this must be something in your phone settings.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Cleoriff · ‎15-04-2022

@hb4

Give O2 a call on 202 or 0344 809 0202.

Or you can message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG), hopefully they should be able to help.

Guide: Spend caps on O2

Veritas Numquam Perit

MI5 · ‎15-04-2022

@hb4

There are no spend caps on PAYG so this must be something in your phone settings.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

custom-community-header-logo.text

spending cap

New phone but want to keep existing number

allowance

leaving o2

Iphone 16 was sent back the next day. I want to re...

How do I get my payg handset unlocked