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Tamara1 · ‎16-04-2022

Hello I’ve topped up £10 and it’s not showing that I’ve topped up but has took the money please can someone help

MI5 · ‎16-04-2022

Credit is exchanged for allowances.

Explained here https://www.o2.co.uk/help/pay-as-you-go/big-bundles

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎16-04-2022

@Tamara1

Credit is exchanged for allowances.

Explained here https://www.o2.co.uk/help/pay-as-you-go/big-bundles

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎16-04-2022

The £10 it's taken. for your allowances for the next 30 days

Guide How to Top Up (PAYG)

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

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