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Tamara1
Level 1: Joiner
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Hello I’ve topped up £10 and it’s not showing that I’ve topped up but has took the money please can someone help 

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MI5
Level 94: Supreme
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@Tamara1 

Credit is exchanged for allowances.

Explained here https://www.o2.co.uk/help/pay-as-you-go/big-bundles

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 152060 Posts
  • 651 Topics
  • 28917 Solutions
Registered:

@Tamara1 

Credit is exchanged for allowances.

Explained here https://www.o2.co.uk/help/pay-as-you-go/big-bundles

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 3
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jonsie
Level 94: Supreme
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