o2 Rewards Missing

[leemartin87]

Hi I opted into o2 rewards yesterday morning, and then purchased a Rolling Pack. However as of today my o2 rewards balance is still showing as £0 - how long does this normally take to appear?

Thanks!

[jonsie · Accepted solution]

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this

[nokTA]

How long did it take to appear in the end?