O2 Community

Get help, share tips and chat

Level 1: Joiner
Posts: 1
Registered: ‎07-01-2019

mobile number xxxxxxxxxxx

[ Edited ]

My wife has not used her phone for months and all has gone dead has her number been deleted?

Posts: 82,942
Topics: 510
Solutions: 10,055
Registered: ‎04-04-2012

Re: mobile number

[ Edited ]

@ian2 if you call customer services they may be able to reactivate it if not too long http://www.o2.co.uk/contactus 

You should also remove number from the public forum, this isn't O2.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Posts: 60,527
Topics: 642
Registered: ‎14-01-2013

Re: mobile number xxxxxxxxxx

[ Edited ]


It may well have been. To keep a number active you have to make a chargeable call or text once every 6 months and top up evey 999 days

*The Game Is On*

Community Manager
Posts: 4,703
Registered: ‎23-07-2014

Re: mobile number xxxxxxxxxxx

Hi @ian2, it would be great to hear how you get on with this. Smiley Happy

 We're looking for new Community members!

  → Check out these lovely quotes from our existing community members! 
  → Join our forum by registering here 
5 reasons to belong to the O2 community