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mobile number xxxxxxxxxxx

ian2
Level 1: Joiner
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My wife has not used her phone for months and all has gone dead has her number been deleted?

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MI5
Level 94: Supreme
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@ian2 if you call customer services they may be able to reactivate it if not too long http://www.o2.co.uk/contactus 

You should also remove number from the public forum, this isn't O2.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 119641 Posts
  • 605 Topics
  • 17485 Solutions
Registered:

@ian2 if you call customer services they may be able to reactivate it if not too long http://www.o2.co.uk/contactus 

You should also remove number from the public forum, this isn't O2.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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Cleoriff
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@ian2

It may well have been. To keep a number active you have to make a chargeable call or text once every 6 months and top up evey 999 days

*The Game Is On*

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Marjo
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Hi @ian2, it would be great to hear how you get on with this. slight_smile

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