Solved: mobile number xxxxxxxxxxx

ian2 · ‎07-01-2019

My wife has not used her phone for months and all has gone dead has her number been deleted?

MI5 · ‎07-01-2019

@ian2 if you call customer services they may be able to reactivate it if not too long http://www.o2.co.uk/contactus

You should also remove number from the public forum, this isn't O2.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎07-01-2019

@ian2 if you call customer services they may be able to reactivate it if not too long http://www.o2.co.uk/contactus

You should also remove number from the public forum, this isn't O2.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎07-01-2019

@ian2

It may well have been. To keep a number active you have to make a chargeable call or text once every 6 months and top up evey 999 days

Veritas Numquam Perit

Marjo · ‎08-01-2019

Hi @ian2, it would be great to hear how you get on with this.

O2

mobile number xxxxxxxxxxx

Data Usage

5G on pay as you go

Sim post ordered

Money back

2g 3g switch off