Solved: Re: data remaining on PAYG?

Alex_B1 · ‎19-10-2022

my mother has a PAYG account. It was recently credited with £20, which has been exchanged for 99 minutes/100 messaging units.

But how do I find out her data allowance?

I tried looking on the my 02 website, my 02 app, and texted balance to 20202, but could not find the data allowance.

MI5 · ‎19-10-2022

@Alex_B1

Sounds like a very old tariff and may not have a data allowance.

Which tariff is it?

An up to date tariff would provide unlimited mins and texts as well as data.

https://www.o2.co.uk/shop/sim-cards/pay-as-you-go

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎19-10-2022

@Alex_B1

Sounds like a very old tariff and may not have a data allowance.

Which tariff is it?

An up to date tariff would provide unlimited mins and texts as well as data.

https://www.o2.co.uk/shop/sim-cards/pay-as-you-go

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

O2

data remaining on PAYG?

Pay and go

payg sim

Will O2 replace a lost Pay as You Go SIM?

Where has my credit gone?

bad signals