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b4u2
Level 8: Talented
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is theree anyway to contact customer service through live chat in the my o2 android app and if there is then how do i do it?

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MI5
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@b4u2 wrote:

is theree anyway to contact customer service through live chat in the my o2 android app and if there is then how do i do it?


Yes. Tap on Help at the bottom of the screen then tap on O2 Gurus 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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Cleoriff
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Hi @b4u2

All contact details are here including live chat. https://www.o2.co.uk/contactus

However live chat closes at 11pm so you cant contact them till 8am.

If you are viewing this on your mobile then scroll to the bottom of the page and you will see a section titled Help and Support...under that is 'Contact Us'. If you click on that it will give you all the options available,

Veritas Numquam Perit

Girl in a jacket
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b4u2
Level 8: Talented
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OK thanks
It's always you replying to my posts 😜
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MI5
Level 94: Supreme
  • 153995 Posts
  • 657 Topics
  • 29394 Solutions
Registered:

@b4u2 wrote:

is theree anyway to contact customer service through live chat in the my o2 android app and if there is then how do i do it?


Yes. Tap on Help at the bottom of the screen then tap on O2 Gurus 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 5
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Cleoriff
Level 94: Supreme
  • 132722 Posts
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  • 7623 Solutions
Registered:

@b4u2 wrote:
OK thanks
It's always you replying to my posts 😜

Just happened to be here late at night @b4u2 which is unusual for me...but there you go wink

Veritas Numquam Perit

Girl in a jacket
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