Solved: check if top up successful

carjamder1 · ‎21-05-2022

is there any way i can check if top was successful?

MI5 · ‎21-05-2022

Yes, your credit or allowances will show in your MyO2 https://mymobile.o2.co.uk/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5 · ‎21-05-2022

@carjamder1

Yes, your credit or allowances will show in your MyO2 https://mymobile.o2.co.uk/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

carjamder1 · ‎21-05-2022

is there any way to see itemised details, ie date topped up, as think maybe missing a top up amount, or can i see anywhere itemised calls made on pay as you go?

MI5 · ‎21-05-2022

@carjamder1

Only by asking O2 for that info.

You can call 4445 or message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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