change tariff from O2 Standard to O2 Classic

[SKIDI]

Hello,

would someone please help me or point me to the correct direction on changing my tariff to PAYG Classic from standard tariff? 

I have an activated O2 PAYG classic sim card.

Thanks

[MI5]

@SKIDI 

Unfortunately we know ports are taking a long time just lately.

All we can advise is to keep chasing O2.

[SKIDI]

Here im again, O2 has ported me in after few attempts, in terms of I have o2 services on my number only for inbound calls & sms however o2 systems are not recognising my number as one of the their's number therefore unable to top-up.

O2 systems thinks that my number is ported-out! such a mess, thank you for all yours time & help though which is far more helpful than the o2 customer services.

Regards

[pgn]

There are other ways to top-up, @SKIDI - if the Web Top-Up is not playing ball (as is its wont betimes!):

Guide How to Top Up (PAYG) 

Good luck!

[SKIDI]

Thanks for the detailed guide @pgn, unfortunately none of the options are viable for me as O2 systems is not recognising my number on o2 network, event though i can receive inbound calls and sms (even verification codes from o2 comes to the phone) however

when dialled 4444 (top up line) - systems doesn't recognised the number

via myo2 (online) - unable to log on "contact us(o2)" message is what i recieve. 

Regards,

[pgn]

No option then other than to contact O2 again, @SKIDI - you know the numbers and Social Media channels by now, looking back up this thread.

Good luck!