This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

cant get through to customer services on pay as you go

ste1986
Level 1: Joiner
  • 4 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎15-03-2018 19:31

on ‎15-03-2018 19:31

i have tried using online chat but that does not seem to be doing anything and tried phoning 4445 and take me through to top up rather than customer services. 

Message 1 of 12
2,451 Views
0 Kudos
11 REPLIES 11

MI5
Level 94: Supreme
In response to Cleoriff
  • 151985 Posts
  • 651 Topics
  • 28891 Solutions
Registered:

on ‎15-03-2018 20:35

on ‎15-03-2018 20:35

Phone lines should be open until 9.00 UK and live chat until 11.00 UK.
Have you tried a different browser or cleared cache and cookies from your current one ?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 11 of 12
353 Views
0 Kudos

Marjo
Former Staff
In response to MI5
  • 7881 Posts
  • 468 Topics
  • 55 Solutions
Registered:

on ‎19-03-2018 15:45

on ‎19-03-2018 15:45

Hi @ste1986, did you have any luck with trying to contact customer service in the end? If you didn't want to top up, was there anything perhaps the community could help you with instead if it's not directly account-related? slight_smile

Message 12 of 12
320 Views
0 Kudos
Top Kudoed Authors
View All
Top