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cannot make calls or send messages while abroad in Europe

geo-li
Level 1: Joiner
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on ‎17-04-2024 16:02

on ‎17-04-2024 16:02

I've spoken with O2 and added necessary bolt ons, waited 24 hours and still cannot make calls or send messages

Wondering what to do next.  Calling O2 costs me a lot of money from here using skype (sadly the only option i have)

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MI5
Level 94: Supreme
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‎17-04-2024 16:34 - edited ‎17-04-2024 16:34

‎17-04-2024 16:34 - edited ‎17-04-2024 16:34

@geo-li 

Switch your phone to 2g for calls and texts.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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japitts
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on ‎17-04-2024 18:53

on ‎17-04-2024 18:53

Does your phone show coverage of a local network in your host country? That's necessary to make/receive calls, send/receive texts or use mobile data

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