Pay As You Go
Get help and support from other community members with Pay As You Go.
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Forum Posts

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

Martin-O2 by Former Staff
  • 53173 Views
  • 79 replies
  • 2 kudos

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Marjo by Former Staff
  • 26994 Views
  • 19 replies
  • 2 kudos

Dual SIM problems abroad

Two weeks ago I purchased a rolling plan sim. I had my number ported over as this was to be my main number. For some reason this took 5 days to happen. The sim worked for a day, but reception wasn't great. As my phone has dual SIM capacity I also pur...

Josie64 by Level 1: Joiner
  • 269 Views
  • 1 replies
  • 0 kudos

Retrieve phone number

Hi. I had a second number on my account. I tried but was unable to top up on the number and it has since been disconnected however it is linked to my apple account so I can no longer access all my photos and videos that have been uploaded.

HannahT by Level 1: Joiner
  • 288 Views
  • 1 replies
  • 0 kudos

Tariff

Hi can I get help 

Mkj by Level 1: Joiner
  • 243 Views
  • 1 replies
  • 0 kudos

Refund

Hi I have changed from pay as you go to A rolling plan today 10/6/24 my account was in credit of over £10 today can I get a refund of this as my rolling plan is £10thank you hopefully you can help

Cassie47 by Level 1: Joiner
  • 367 Views
  • 2 replies
  • 0 kudos

Changing number

I have put a request in to change numbers but number has not been changed

Resolved! Rolling plan

Restart tariff early 

Megan37 by Level 1: Joiner
  • 325 Views
  • 1 replies
  • 0 kudos

Resolved! Hi New Payg

HiI have just taken out new rolling contract And have ported my number to O2.My O2 app is asking for the temporary number to log in.Any advice would be appreciated Regards