Get Help with Pay As You Go

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Resolved! Difference Between Big Bundles and Big Data Bundles

Hi there, I might be being really dense here but I'm looking to change my tariff and think that either the £10 big bundle or the £10 big data bundles are the best option here (or Classic Pay as You Go). However beyond the obvious change of data allow...

Resolved! Simcard blocked

Dear O2 I've had serious problems with the signal since today shows me Technical problems and Simcard Blocked. My cell phone is a Blackberry Q5 OS 10 put out Simcard turn off the cell phone then it works and finally all the time it's blocked I hope y...

Resolved! lost sim card

Lost mu phone with o2 pay as you go sim. How to get a replacement?

Hotspot issue

I have two phones, a Motorola Moto G 3 and a Motorola G5. I use Big Bundle data tariffs for both. When I try to use the G5 as a hotspot, it connects perfectly to other devices and I can browse without a problem. When I try to do the same with my G3, ...

Resolved! Top ups

I use pay as you and use my phone for calling aboard etc . I just noticed I have nearly 100 pounds of money on my account.. I top up monthly 20 pounds .. I have a blackberry phone .. so how can I take some of my credit back??

Resolved! Data overcharging

I got a new pay as you go sim with £10 on it with a data rate of 1p a MB Quickly used up the credit and I was very surprised, went to see how much data I had used and my phone said just over 300MB (should be £3 of data) whilst I had used next to zero...

Resolved! block calls

Can anyone help,i need to block a number,i have a nokia asha 302

Resolved! transfer pay as you go balance to new phone?

I have changed phone and number. How do I transfer pay as you go balance to new phone?

Resolved! Big Bundles Clarification

Hi. I was wondering if someone could clarify something for me. Apologies if this is a bit long-winded... I've been with O2 for years now and have been on the Text & Web tarrif for as long as I can remember which I've been happy with for how I use my ...

Resolved! How long to unlock an iPhone

How long, on average does it take to unlock an iPhone for use with a different carrier?

O2

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