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Still getting balance update messages after 24 hours

Anonymous
Not applicable

Hi

 

Ported in yesterday with no problems at all and rang CS to ask for these to be switched off as it's mildly annoying having to dismiss them before locking the phone.

 

Was told it can take up to 24 hours (I know this can happen as updates take time to propagate across servers) but it is now over this time and I still get them.

 

I have restarted the phone, any suggestions or do I need to drop them a message again?

 

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jonsie
Level 94: Supreme
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Hi Yes you do. If you did this via live chat you are far better calling and speaking to an adviser. Chat doesn't have the best reputation for reliability. 

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jonsie
Level 94: Supreme
  • 92916 Posts
  • 608 Topics
  • 6913 Solutions
Registered:

Hi Yes you do. If you did this via live chat you are far better calling and speaking to an adviser. Chat doesn't have the best reputation for reliability. 

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Anonymous
Not applicable

@jonsie

 

Cheers, will do that tomorrow on my lunch break.

 

 

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