Pay As You Go
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Forum Posts

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

Martin-O2 by Former Staff
  • 64119 Views
  • 79 replies
  • 2 kudos

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Marjo by Former Staff
  • 33604 Views
  • 19 replies
  • 2 kudos

Resolved! Big bundle

Ive tried to get intouch with a live chat about my big bundle, I topped my phone up & instead of my bundle going straight on you took £1 off me so I couldn't get my bundle so I had to top up again not sure why u took £1 off me my bundle should of gon...

Joanna3 by Level 1: Joiner
  • 1027 Views
  • 2 replies
  • 0 kudos

Resolved! pay as you go sim top up

Hello, I just topped up pay as you go for £10.00 and got a confirmation text stating now I have £10.00 credit with 2GB data. But the internet is not working on my mobile . Please assist. Many thanks Regards,Shri

Shri by Level 1: Joiner
  • 1209 Views
  • 2 replies
  • 0 kudos

Resolved! Keeping phone number

I got a new phone last week and was changing over from Vodaphone to o2 but wanted to keep my old number, so I did the usual get the PAC code and fill in the online form to get it swapped however after a few days it had still not changed over. I tried...

Ray1218 by Level 1: Joiner
  • 1559 Views
  • 3 replies
  • 0 kudos

Mobile signal poor

Hi,We live in an area where the indoor signal is described as "patchy". On my old phone I had three places indoors where I could always get a signal for calls. Been given a new phone and cannot get a signal indoors anywhere, and actually have to go h...

Howesego by Level 1: Joiner
  • 1589 Views
  • 4 replies
  • 0 kudos

Resolved! Cancelling visa payments

How do i cancel my regular payments from my Visa Debit Card please?

Castleby by Level 1: Joiner
  • 1675 Views
  • 5 replies
  • 0 kudos

Secumore GPS Pet Tracker

I have fitted an O2 classic 'pay as you go' SIM I had credited into the tracker devise. Using sms commands I had to configure the apn...apn123456 payandgo.o2.co.uk payandgo payandgoAlso configured an admin...adminip123456 www.secumore1818.com 6969(De...

Wilko by Level 1: Joiner
  • 3028 Views
  • 2 replies
  • 0 kudos

Text

I've got new phone I've tried to send text but it won't I've tried going into more setting 2 go to message center number I carnt find it any ideas please

Linny by Level 1: Joiner
  • 1317 Views
  • 5 replies
  • 0 kudos

Lost O2 pay as you go sim

Hello,I used to an O2 postpay customer and then switched to Pay as you go.O2 is my old number and I have used this number on many places including what's app , viber etc.I was still using my O2 sim for my accounts and was not using to make calls, I h...

Resolved! Bolt ons

I’ve just added 500mb data as a bolt on to my account but it doesn’t appear to have been added to my account

PaulineE by Level 1: Joiner
  • 1066 Views
  • 3 replies
  • 0 kudos