Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...
Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...
I am helping a friend set up a new mobile and have been trying to order a classic payg sim for it as she would only be a light user and not require monthly top-ups. Despite sending THREE requests and receiving emails from o2 indicating the sim has be...
I'm currently roaming but not receiving calls from the UK. Any Ideas?
I got an O2 SIM card with an intention of porting my secondary mobile number to it and using it as a second line on a new iPhone in September 2019. I topped it up with £10 for half price at a newsagent using American Express Shop Small in December 20...
I have a seperate O2 telephone number that I use for my house alarm, please can you let me know how I can top up this account?Thanks
where can i find information on how to keep number when moving from pay monthly to pay as you go?
i have just tried to get the adult content block removed by contacting customer services via live chat but they said they cannot remove it. How can I get it removed I do not have a credit card.
Currently on a monthly plan but I am looking on moving to pay as you go as I don’t need a year long contract due to moving aboard next year. Can I do this and keep my SIM or will I need a new one? Monthly plan due to run out in June.
Hey, I have tried to top-up today as it's the last day of my tariff bundle, but both website and phone top-up failed. I checked 12 hours ago and my credit was 9.xxGBP, but NOW when I check again it's 0.00GBP. I haven't made any paid calls or text any...
Please can anyone explain why I can add a bolt on on MY O2 but cannot remove it without going through customer service?ThanksDiane
Hy dos,e anyone know how to change the info o2 has as i have a new phone and it still shows my old phone in the detail on my account.
