Payment on hold in paypal

[Craigsaccount]

How do I cancel  Transaction ID [personal info removed]

I spoke to 02 and they said to contact paypal to cancel the payment as I no longer want the phone.

[MI5]

@Craigsaccount 

Contacting PayPal is the way to do it.

Login to your account to see options.

[Cleoriff]

@Craigsaccount 

If you paid for the device via Paypal then you have to contact them to cancel the transaction..

The only other way is to send it back under the 14 day change of mind policy, though that is time consuming

[Craigsaccount]

The payment is showing as pending no money hasbeen taken.

[Cleoriff]

Then cancel the transaction @Craigsaccount 

[Craigsaccount]

I am unable to do that myself as it is pending.

[MI5]

@Craigsaccount 

If O2 don't claim the money it will automatically expire.

[Cleoriff]

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@Craigsaccount wrote:

I am unable to do that myself as it is pending.

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You can ring Paypal though and they will do it....

"If you have any questions, contact our UK customer support team on 020 8080 6500 or 0800 358 9448"