Pay As You Go
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Forum Posts

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

Martin-O2 by Former Staff
  • 54078 Views
  • 79 replies
  • 2 kudos

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Marjo by Former Staff
  • 27409 Views
  • 19 replies
  • 2 kudos

Online guru

Does anyone know if the online guru chat is working for pay as you go customers as I have been on hold for 2 hours and not getting anywhere

Return SIM card

I would like to return my pat as you go card. How I can do that ? They don't want to accepted that return in shop

Arek by Level 1: Joiner
  • 352 Views
  • 1 replies
  • 0 kudos

pay as you go phone

Looking to buy replacement phone. have a pay as you go phone with sim that i want to use in new phone. want to know will new phone accept my own sim with my current number.02 wont let me buy phone only. can only get to basket by choosing sim deal.

eddieb by Level 1: Joiner
  • 368 Views
  • 2 replies
  • 0 kudos

how to find phone number

how do i find out my number on o2 sim card - pay and go - with no credit

nellis by Level 1: Joiner
  • 24498 Views
  • 1 replies
  • 0 kudos

Update from standard sim

Update from standard sim to nano sim (Nokia 7.2) while retaining credit and phone number

zad1 by Level 1: Joiner
  • 344 Views
  • 1 replies
  • 0 kudos

Top up

My elderly dad is in hospital and as we are no longer able to visit him we have set him up with an iphone so we can Whatsapp videocall him. He won't be making any calls himself, it is just for him to receive them. I put an initial amount on the SIM a...

Fluffy17 by Level 1: Joiner
  • 276 Views
  • 1 replies
  • 0 kudos

Top up Bolt on

Hello Community, why can I not top up my Big Bundle 15? Can't do it by phone as it says I don't have enough credit .. when I have more than enough credit to cover it? Can't do it via My O2 and can't get hold of a on line Guru to help? Struggling. Man...

Barry1867 by Level 1: Joiner
  • 949 Views
  • 8 replies
  • 0 kudos

laptop dongle

My neighbour asked me to buy a pay-as-you-go dongle for her laptop to use the internet. I found one on the O2 website 1 ZTE MF710M 3G Mobile Broadband Dongle Device with 3GB preloaded datasim £22.00 Now I am worried it might be linked to my account. ...

Rosie2 by Level 1: Joiner
  • 413 Views
  • 1 replies
  • 0 kudos