Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...
Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...
I am trying to topup my PAYG mobile which I use for work. I have tried two cards via the online payment page, the transaction comes back as success from the bank and credit card but the 02 page says failed and does not topup. I have tried via the the...
My big bundle has not been added after topping up twice, my balance has also drained and I’m unsure why this has happened as I have not used mobile data or made any calls or texts. I would appreciate assistance.
I bought a £15 bundle from the shop on March 11 and it ends on April 11 but I had run out of data so I bought another £15 bundle today the 8th or April but I still do not have the bundle what do I do
Hello, I have been going in circles (literally) looking on the "contact us" and "Help" pages on the o2 website with no luck finding an email to contact, and obviously being unsuccessful in talking to anyone on the phone right now so I am now asking h...
how can i get a micro sim
HeyI have recently recieved a new £10 PAYG sim and topped up online however once completed its only showing that I have 3GB of data instead of the offer of 15GB for 3 months when topping up £10?First question,Does this extra data show up after a few ...
Hi, I 've tried topping up my mobile numerous times but I just keep getting a message that it has been unsuccessful and to contact my bank. I've spoken to my bank and they say they have had no notification that I have tried to make a payment to O2 so...
my husband and I are pensioners and partially disabled, we have spent two weeks trying to get an old Nokia 635 unlocked so we can use it with a different network more suitable to our needsIn spite of being told that 'O2 don't block/lock/latch their p...
All, My mother-in-law has just misplaced her pay as you go mobile, so we’re looking for a replacement. Happy with a phone; just wondering about the sim. She currently tops her phone up buy about £5 every couple or 3 months, so a monthly sim - even wi...
I have recently bought a phone that came with an EE sim and no number on the sim pack.. it wont let me make a call until I register so how can I find my phone number by imei or ssn?
