Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...
Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...
I have tried to top up my phone for three days. I have tried two different cards but every time it is refused. The cards are current and are accepted anywhere else. Do you want my business or do I need to find another provider?
hi I’ve changed my tariff to £5 How do I top up £5
I have had an O2 payg sim in my mobile hotspot unit which i use when i go to France, to use with my laptop for emails and occassional internet search. I have used it since last November 2020, i tried it today as i am goinf to France 7th September and...
I topped my phone up on the 8th August and activated my big bundle and everything was fine then suddenly last week my mobile data stopped workingany help would be great ty.
i have tried several times on both the phone and online to top up my pay as you go sim but it does not go through. I also spoke to a customer service advisor but no luck
I've been abroad for quite a long time, using a local SIM. I needed to get a code from my UK number (same number for 5-6 years all on o2) and when I put it in my phone it says 'Sim not provisioned' which I assume means I have been disconnected throug...
I am looking to leave 02 as I am not happy with the service and after looking I can see there are far better deals out there.can you please tell me how I can unlock my device to use another provider
Hello, I'm trying to verify my age but instructions on website are different to how my page looks, could I have some help verifying age please
Hello, I forgot to turn on roaming before going abroad. I am in Poland, can you turn on roaming for me. My number is xxxxxxxxxxx. I can not make any calls. [Mod edit: Please do not share personal details as your posts are visible to the public. Thank...
Hi all, I am planning on using an O2 sim solely for occasional use traveling to the Republic of Ireland. I am going to buy a new pay as you go O2.co.uk sim. What's the most cost effective plan that would allow me to receive calls from a UK landline a...
