Pay As You Go
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Forum Posts

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

Martin-O2 by Former Staff
  • 61631 Views
  • 79 replies
  • 2 kudos

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Marjo by Former Staff
  • 32030 Views
  • 19 replies
  • 2 kudos

Resolved! Replacement sim

hiYesterday my daughter lost her phone, I rang O2 and had the sim blocked and a new sim sent out. I’ve now received it and I’m not sure if it will work as it says pay monthly and business sim, she was in a big bundle pay as you go. Will I need to get...

Melsharp by Level 1: Joiner
  • 688 Views
  • 1 replies
  • 0 kudos

Resolved! FREE10 not applying £10 free credit

I have just received a new Pay As You Go sim card, I've topped up £10 and text FREE10 to 21500 but it hasn't applied the credit.

Barry5 by Level 1: Joiner
  • 1046 Views
  • 1 replies
  • 0 kudos

Resolved! Number didn’t port

I asked for my previous number to port and it hasn’t happened- transferred over from EE to O2

Resolved! Bundle has ran out but I haven’t used it

Hi I have been sent a message saying my bundle has ran out but I have called 4444 and it has stated I still have 15GB left and I have checked my data usage on my settings and it does not exceed the 15GB allowance

Celine2 by Level 1: Joiner
  • 792 Views
  • 2 replies
  • 0 kudos

Resolved! Transferring credit

My wife has recently died and I would like to transfer her credit to my PAYG number. We are both 'Classic' subscribers and MyO2 or the O2 shop in town haven't been able to help.

StephenLW by Level 1: Joiner
  • 703 Views
  • 2 replies
  • 0 kudos

Resolved! How to check balance?

HiI keep coming up against hurdles to do something i thought would be easy. My son has a watch that doubles as a phone. It only allows him to call approved numbers and only accepts calls from approved numbers. clearly a good safety feature. I have pu...

Docr127 by Level 1: Joiner
  • 8525 Views
  • 5 replies
  • 0 kudos

Resolved! Pak code

Hi I am going to change my SIM card to another network but I want to keep this number can you help me to do this?

Paulsmith by Level 1: Joiner
  • 680 Views
  • 1 replies
  • 0 kudos

Resolved! my balance

has anybody ever been shocked to find there balance is zero, when they know this cannot be so??

Jahanaas by Level 1: Joiner
  • 708 Views
  • 3 replies
  • 0 kudos