Get Help with Pay As You Go

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Resolved! Wanted to bring oldnumber to 02 but now I dont can cancel and keep new number

Hi can I cancel anumber change

More data used than expected

My son went from 16gb of data to 200mb overnight! Could someone please explain how this could be possible. He did nothing more than usual

Resolved! Number swap from another network

How do I change my old Vodafone number to this sim

Resolved! Unrecognized payments

Hello, I see in my bank account 5 unrecognized payments for 70£ in Overall. They are named „ o2 pay and go slough uk”. I dont know what it is, can you Please help thank you

data

I have just bought a bolt on for data on my phone and can only get 3g rather than 4g. How can I change this?

Resolved! Adult restrictions

Hican you please lift the adult restrictions on my sim please

Resolved! 02

hi i have recently won some mo ey on a casion online and to claim my winning they have sent me this msg can u look at it and send me the relevent info i need as im on pay as u go and not contract.. In order to verify the mobile number used with ourse...

Resolved! Bundle and charges

I have a big value bundle that is still active but its taking money from my remaining balance for calls. Even to other of users. Please can you advise me as to why ?

Resolved! Manage my details sends code to old number

When I click Manage my details, it wants to send a code to a number I no longer have or use. Is it possible for someone to change it so that the code is being sent to my current O2 number? Thanks

Resolved! List my o2 sim card

Hi everyone. Quick question, if I have lost my sim is there anyway of speaking to someone online or will I have to ring up. I just want to keep my same number and my anxiety kicks in if I'm speaking to someone I don't know over the phone. Thank you

O2

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