Get Help with Pay As You Go

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Resolved! Changing to Contract

I currently get a £10 Big Bundle each month. O2 keep asking me to change to being on contract. I presume that if I change in the middle of a month, then I would not get credit for the unexpired portion of the Big Bundle. Is this correct?

Resolved! pay as you go

I am not really into mobile phones, only have one because I need one. Bought a Pay as you go SIM over a year ago. Topped it up once in 14 months with £10. Anyone know why my o2 would be telling me I have a Big Bundle tarriff and to top up again in Au...

Resolved! Too up

I have just topped up for 15 and all is on my account is £3.50 where has my money gone

Transactions on pay as you go

Can transactions on a pay as you go account be viewed or obtained over the phone.

Transfer O2 sim and keep old number

O2 are hopeless. I want to transfer a new pay as you go sim and keep my old number. You would think that should be easy. Every time I try to enter the new sim serial number it comes up with an error message. There is a 20 min wait to talk to anyone a...