Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...
Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...
I changed my bolt tarrif and topped up, but it’s saying I haven’t and I have no balance. I am wondering where did the money I topped up with go
First time O2 customer with pay as you go sim and can not seems to be able to topup. I have been trying from one week to try and topup. When trying online through MyO2 using the debit card I get error stating:'Sorry, it’s not been possible to take yo...
I pay £10 pm on the data Big Bundle, however, this month the debit was more than £10 from my O2 balance. I want to contact O2 to confirm what happened, but cannot find a way to do it.
I want to have Bolt ons only one time, I’m not sure if I buy it, I’ll be charged every month.
I need to know the date of my last top up. Also when I tried to contact you, you asked me to turn off my wifi and switch on data, which I did and you said you couldn't find my identity. But you charged me £2 for this, whilst I was only on data for ab...
I have a new sim card, I have ported my number to use on a pay as you go temporarily. I haven't added credit but have now found a new contract. I want to transfer my number to new sim but get error message when I text 'pac' to 65075. Called customer ...
I have topped up twice and still have no network when I am not in the area of wifi. Could you refund it and help me to check my account ? whats going on there ?
Hey all. I’m a new customer. I picked up a Sim with £10 credit on it, inserted into my phone, got my number etc. I then tried to send a text to a friend (came us as not delivered) my credit showed up as 20p. Thought it was a bit strange but I went an...
Hi there I am on a top up and I would like to start a new bundle. But it says it won’t start till 7th of august how can I change it so it starts straight away ?
Please can u help me my son is in hospital I badly badly need my £10 bundle
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