Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...
Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...
I topped up with a £30 payment and it seems this was used to purchase a Bundle, which I never activated, because I didn't ask for it or know about it. I'm now back to £0 balance with nothing to show for it. Also, it looks like every time my account h...
I get notifications to claim my rewards but it always comes up saying there is a problem
I can not find a link to order a classic payg sim card please can you share the link to do this many thanks
How can I tell how much of my bolt on I have used?
I have a pay as you go sim. I am currently in the UAE but my phone won’t allow me to make or receive calls. I called o2 yesterday and was told there’s no reason why it shouldn’t work and all I need to do is switch 4G off and select 3G or 2G on. Howev...
Hi guys I need to get rid of the big value bundle to basically change to a basic payg please thank you
I am trying to use roaming on my O2 pay as you go. While it's connected to a local service provider, nothing works.It has no internet connectivity. I have made sure the settings are on for use mobile data for internet
I went on holiday and lost my O2 Pay As You Go sim card. But I have this number for years, so I'm wondering if I can get a new sim card with the same number when I go back tot he UK. Would that be possible?Thank you
International SIM (P&G) rates are currently NOT applied when using phone abroad. Is this the intended international SIM operation? In other words, are international rates intended to only apply when calling a foreign number geographically from the UK...
I am looking for a new phone and have found that Samsung S20 FE can be purchased outright on a Pay as you Go Basis. Can I ask whether I will be able to use WiFi calling on it? My current account is with O2 but my phone is several years old and doesn'...
