Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...
Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...
Hello! Perhaps the online community can shed some light onto my current number porting issue. I'll give you a quick rundown with notes and timelines. I was on Three PAYG transferring to an existing O2 PAYG. (Wanted to check if I get better signal wit...
Today I went into an O2 store and asked for a topup. I saw there were cards and asked if these were available topups and was told yes. So I bought one - 30gb for 20.00. It was only later that I realised this is a new sim card with this already progra...
Charged 20 pound out of my bank and only 10 pound top up went in and the data isn’t working at all
How do I increase my monthly spend cap xx
Hello, do Bolts-on count as 02 Rewards? My 02 Rewards seem a little higher than normal this quarter. I did buy 2 One-off Bolts-on this quarter at £12.50 each so would it count with 02 Rewards? Thanks
So far, I’m drawing a complete blank on getting help from customer services in trying to access my account. I’ve forgotten the log in and security details. Can anyone give me details on customer service for payg? Many thanks.
I was a pay monthly customer with vodafone for 6 years, but decided against renewing my contract, and decided to move to PAYG on 02 because most of my friends are on 02 and the network coverage is better and the bundles are better and cheaper. I purc...
Hi thereHow can I change my tariff back to the original PAYG pack the classic I don't used as much data and seem to use it a little. I'm interested in the 500mb pack bolt on but I'm on the £5 monthly pack from the bundle which means I be paying twice...
My phone is iPhone 14pro and i just switching to O2 and i did not see 5G option in settings
As the subject says, I'd like to port my current phone number out of O2 but keep my PAYG credit on a new O2 SIM card number (that I have, unused), is that possible?
