Get Help with Pay As You Go

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

can't log into o2 aplication says contact support

can't log into o2 app also not receiving calls

Resolved! Data bank no voucher code

I got a pay and go SIM from my library it was free data bank I get it for 6 months with free minutes internet etc I got a top up voucher code when I first got it, the lady said I'd get a text every month but not got it this month not sure if I'm mean...

Resolved! Network not working

I just bought a contract free sim card and registered, activated the account… but it doesn’t work, i have no connection (messages are not sending). What should i do?

Resolved! Same number in Australia as UK(?)

Hi there. I've changed my contract recently to a Pay As You Go Sim contract that allows me to use my phone in UK, USA, Australia however I am moving to Australia for a year within a few days & I know that I'm going to need an Australia number over th...

Resolved! O2 You have attempted an action that is invalid against your current plan type.

I am having troubles with buying the £10 rolling plan, every time I try to it says there is a problem with my credit card however I have a o2 balance of £14.90. When I do try to fix this issue I'm hit with "you have attempted an action that is invali...

Resolved! CANT WITHDRAW MONEY UNTIL PAY AS YOU GO IS VERIFIED ON A CASINO SITE

hi i need to verify this is my phone for verification on another site, they said if i tell you the serial number of the back of my sim card you will be able to verify that it is me christopher marks D,O.B. and the phone number is 07^%£$&&%%^&* the se...

Resolved! keep existing phone number

how do I keep my existing 02 number

Resolved! 2220 problem

More info (Highlight to read)Hello, calling 2220 does not work. After the male's automated speech ends the female's voice advices there is a technical fault. Do O2 plan to fix it or calling this number will be discontinued? I have noticed this for th...

Resolved! 4445 call disconnected

I called 4445 but was not connected to a support agent. I was disconnected when waiting. This happened twice. Does this happen often? Do you have the same experience when calling 4445? Does O2 charge 25p for calling 4445? If the customer is not conne...

Resolved! Top up

Hello dear I couldn't too up my sim card from website

O2

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