Pay As You Go
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Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

Martin-O2 by Former Staff
  • 53571 Views
  • 79 replies
  • 2 kudos

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Marjo by Former Staff
  • 27143 Views
  • 19 replies
  • 2 kudos

Resolved! Which Sim - Help!

I have an Honor 8X but it is only 3G which will be phased out by end of 2024 so I am buying an HONOR X8 5G Smartphone, SIM-Free Unlocked Android Mobile Phone.Can anybody tell me which 5G O2 pay-as-you-go Sim I need? I'm 83 and confused! From the O2 w...

Ilovetech by Level 1: Joiner
  • 783 Views
  • 3 replies
  • 0 kudos

Resolved! How can I download a copy of my bill?

Hi, I need to download a copy of my bill with my address on it, but I could not find where to do it. I am on pay as you go Rolling plan.I simply do not have an option to download it from anywhere. I have called to support 4445 2 times but they just h...

Mikhail by Level 1: Joiner
  • 1107 Views
  • 5 replies
  • 0 kudos

Resolved! Question

i charged a £12 volt for 3GB data two days ago and i no longer have internet. Where can I see the details of this expense?

Carola by Level 1: Joiner
  • 365 Views
  • 1 replies
  • 0 kudos

Resolved! Link O2 PAYG number to pay monthy account

Hello,I have my main pay monthly contract for myself. I also have two pay as you go numbers that I have previously added to my pay monthly account. Today I noticed that one of the numbers was no longer showing. When I tried to add it, it says that "S...

Rhubarb by Level 1: Joiner
  • 644 Views
  • 2 replies
  • 0 kudos

Resolved! £20 for £10 bundle?

Can someone help me with this please I've just received my daughters sim followed all instructions then tried to claim the FREE10 got a message saying this offer isn't for you, but I found the solution for that, but then I've just received a text say...

Resolved! Wi fi calling and age bar

I am a new customer I need to enable Wi-Fi callingAnd take off age restriction bar

LukeOD by Level 1: Joiner
  • 528 Views
  • 2 replies
  • 0 kudos

Resolved! Top up

I’ve just bought a tarrif £10 rolling plan. It has taken the money but not showing. Or no confirmation text.

Dem by Level 1: Joiner
  • 375 Views
  • 1 replies
  • 0 kudos